Customer Ratings & Reviews

The agents are very helpful resourceful and very knowledgeable and keen to help your needs

When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

The two year plan was priced at a good rate. I feel this was a great buy.

Perfect service. A great value. Great service from the Geek Service.

Love it. Easily contacted and great customer services.

Got the warranty for a deal of a TV. Hoping that if my TV breaks out of the manufacture warranty this will save me some money.

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

Have not had to use yet, but have in the pay and had good success with repairing my devices

Great service and professional setup ! On time for scheduled appointment.

Hopefully never have to use the warranty but it was worth the extra cost.

Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

The best way to get free good stuff fast and easy 1

Great protection with BestBuy you can always be sure they will fix it or replace it

I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

Best thing to get as a safe measure to protect a television from Any problem that may arise as a result of factory defect or product damage

I'd recommend an extended warranty with any electronic device. Especially a tv or computer.

They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.