Customer Ratings & Reviews

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

Replacing 18 month old TV that went irreversibly to black screen.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Excellent tv , would get it again. Quality is verry nice

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

Excellent Nice tv Picture quality excellent . Recommended

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

Helping with tv and ect had no problems with no warranty here

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

Havent really used this as i have had no probkems with my product

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

To know that i have the peace of mind if anything happens to my TV that it will be fixed or replaced is pretty amazing. The cost of the 2 year warranty wasnt bad at all. And to also know that all i have to do to take care of it is take it to my local best buy is even better.