Customer Ratings & Reviews

Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

I love the Geek Squad and the services they provide. Whether in the store or on the phone they are helpful, patient, knowledgeable, and professional. Great service.

I never regret paying for the warranties! Great service!

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

Great deal @ 2,000.00. These wont last long. Buy the warranty, no worries..

Bought the 5 year warranty when I purchased my tv. Had to use it after 3 years worth every penny!

Great deal always recommend getting a warranty on any product

I have t had to use them yet but just from previous questions they’ve helped me with they’re great

This Lenovo monitor is the clearest monitor I have used. I will purchase another one for my home.

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

Haven't usedbut bought just in case.Last Tv died after a few years wanted coverage just in case.

Great value priced insurance, especially for a huge TV. Hope we never need it.

Always good to CYA get a extended warranty. Need 7 more letters!

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

It is always great to have the protection plans on everything with electronics cause it is well worth it in case anything happens . You never know if that would happen .

Tv is working great and the color is way better than I expected. Thanks bestbuy!

The protection plan sounds wonderful and hopefully I never have to use it.

Geek squad protection is the best. Haven't had to use it since your products are durable and hopefully I won't have to buy I know 8t works as my wife keeps ruining her headphones!!!