Customer Ratings & Reviews

If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one

Warranties from Geek squad are the absolutely best. Anything goes wrong, just return it. Easy.

First of all you can’t beat the price and you get the 5 year warranty. Colors are amazing and works well with any new apps and Alexa. Amazing tv for the price.

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

Easy to set up and great product really have enjoyed it

I like having the 5 year protection. I would always get this one for anything I buy.

Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

Happy With My Purchase And Love The TCL Tv For As Long As I Own The Tv

I always get the protection package because in my house I almost always need it.

I don’t know what I would do without this protection plan. I have personally used it before and it’s true hassle free protection. Best Buy is there to help or replace If needed. That simple.

Have contacted yet te this purchase but have used them in past…they’re great.

The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

I would never purchase anything without a protection plan. Anything can go wroung and with the plan you have no worries.

Excellent customer service and knowledgeable of repair concern.

I really didn't use the Greek squad so i can't say anything about them except i have used them in the past

I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.

best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

It was very easy to mounted on my wall. I TOOK ONLY few minute. Really they are genius

Great to have coverage if anything happens. Worth the little extra.