Customer Ratings & Reviews

You cannot find better service anywhere. Always helpful, professional and willing to go the extra mile to get the job done.

good to know if something goes wrong with my product I can get help

A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Worth getting if you can. I have used this service and their techs are great.

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim

I wont buy anything from best buy with out this great service

Display and sound is wonderfull Can be buy it everyone

Have to give local Geek Squad 5 Stars. If you get transferred to call center hang up and give Glendora Geek Squad the call. They know customer service.

The warranty is a great savior, it is just like having insurance on your appliances

These guys were friendly, knowledgeable, and respectful

Thanks Best Buy for having insurance programs, becasue some electronics fail.

It's a peace of mind, you don't regret to buying it.

I usually don’t purchase warranties but with a tv this big I wanted to make sure it’s covered. You never know. Very affordable.

So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

Helpe set up smart tv to my new receiver ove the phone.

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

If it breaks they'll come out and fix it or replace, id say thats worth it