Customer Ratings & Reviews

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

The agents haven’t helped me yet but I know Best Buy when I need them they will be there to assist in anyway!!!!!

Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong

Love this TV. The picture is amazing. I love that it allows you to play Xbox through the cloud.

Always purchase the 5 year support for company related items and only had to use it once but it experience was great and would recommend.

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

Great TV. That kind of stinks. Apps load fast. Good picture in bright or dim rooms. My only real minus would be that it's Ethernet is only 10/100.

The price for the 5year protection is very affordable and the terms are grate.

Great tv would definitely recommend or purchase again I give it 5 stars

I got to say, im impressed. Serious value and best buy service as always fire

Best Buy’s geek squad solves all kinds of problems. Plus they are excellent at setting up electronics

This is something not 100% needed for qualifying purchases, but if you really want to protect and guarantee the qualifying product, I'd highly recommend you buy it.

Very nice service family and friends. Go there and take a service.