Customer Ratings & Reviews

Great addition to my TV purchase. I'm thrilled to know if I have any technical questions or problems I have a resource to get help from.

Have not needed to use this, but glad I have it just in case.

Hoping to not use it, but if it’s needed, it’s better to be safe!

Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

I have used my previous service plan, warranty extension in the past and it proved to be well worth the cost a I got a replaced item at no expense to me.

Outstanding protection. You can return the warranty if you break the product on accident. No hassle too

Geek Squad offers excellent service and quality and is very friendly and helpful.

The GEEK SQUAD has a good reputation in our local region. I have not use it yet, but, I soon will be when I need help!

The only protection that will protect you from burn in issues on your OLED TV. A no brainer add-on service if you're an OLED buyer.

Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

I learned my lesson years ago, always get a protection plan for new technology. It has paid for itself several times.

Haven’t had to use it, but it’s nice that it was available so in case something might happen my tv could be covered.

Super dependable, easy, and quality services provided by experts. I always get protection plans and Geek Squad is the best one so far.

I like that I have this option up to 2 years after my purchase of my tv invade anything happens

I purchase care plan with all tv purchases. Had a name brand tv break after 16 months. Some say it's a waste but plan saved me once. Bestbuy could not get same tv but did uptake size without issue

Always great to have Geek Squad service protection for my electronic equipment. Knowledgeable crew and professional

I always make sure to purchase insurance on all of my Best Buy purchases. They make sure to always offer it on check out which is always nice. I would definitely recommend to everyone to have.

I love the Best Buy extra protection. It costs very little compared to having to buy a new TV in case it is that "one in a million" that goes bad.

Always a good thing to have on hand in case there any issues