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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 30,423 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safer with electronics when i purchase the extended warranty/service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there when I need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is the best product that you can get when yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a bad Samsung unit - no problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doctor Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Geek Squad when things I bought and things stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for my new tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked, installed and set up my new 55” flatscreen TV. Friendly and professional too. Now I have 5 years of Geek Squad Service and protecting. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to get the 2 yr Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we make a major purchase for electronics, we always get the Geek Squad Protection warranty. In the past, this has always been a good decision. They have even given me assistance in setting up a computer with extra software I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Up Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a back up plan if anything should happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great peace of mind for two years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is certainly more customer friendly, and responsive to any problems. Their call center is extremely knowledge and friendly. Much more efficient than dealing with the manufacturer. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to protect your investment for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to get what you need done. No complaints from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet for this product, not had been good for others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted the extra security, just in case something was to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay the extra money for the warrantee for the piece of mind. It's worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan covers burn in on oleds would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having the worry free feeling of knowing you’re covered for 5 years if anything goes wrong with your purchase that you’re completely covered.

    I would recommend this to a friend