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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 25,436 reviews
  • Rated 5 out of 5 stars

    Only way to buy a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that most TVs last 4 to 5 years before needing service. The geek squad warranty just bought me a new TV when the old one could not be repaired. It's a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but when I have gone into the store to ask a question they have been very helpgul

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have just in case it’s needed and Best Buy is everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is what you're paying for here and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but they don’t get you a replacement television until a 30 day wait period is over.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the services of the Geek Squad since purchasing the product but I have had to use it on another purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection the geek squad is very good I would like recommend this protection plan for every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad to have this coverage. Things happen and you would be surprised at what’s covered that you have no idea are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually purchase the Geek Squad Protection for all of the products we buy. You never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service - please take it if you have the option. It will save you a bunch of money in the future and it will never disappoint you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant beat it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with a warrenty that you dont have to worry about and save yourself money down the road, with these new tvs not lasting as long, its a cheap good thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad in the past and the insurance is worth the money. Covers pretty much any issue that might pop up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep much more peacefully knowing my equipments are covered by the extra warranty of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to have the coverage for 5 years when you’re unsure of what could happen to any electronic device. Gives some security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better save than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to always buy the protection plan on the purchases I make through BB. They are very accomodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection on new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have full service geek squad protection and always pleased with the help received, so added protection when we purchased a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is vital!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extended geek squad coverage, it is rediculous to buy a product without spending a little extra, Because what if an unknown problem or accident were to happen'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and reliable. Overall excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used.

    I would recommend this to a friend