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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30832 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 761 Showing 15,201-15,220 of 30,832 reviews
  • Rated 5 out of 5 stars

    GEEK squad Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always Buy Protection Plan just Incase there are any unforseen problems the GEEK squad can Help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Has walked me thru several problems, have always been patient and solved my dilemmas quickly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of repairs skyrocketing, a way to cover any unforeseen issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best protection plan i ever bought it simple to make a claim i get it on all my stuff from there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless warranty process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service plan is must have Would not buy product without extra warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buying this for anyone's purchase. Keep doing me right and I will continue buying from you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job! Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered our television were very professional, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, but just knowing under warranty for 5 years is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good having repair coverage if the device malfunctions and has a costly repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek Squad protection on all my electronics and they take care of them to my satisfactions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came out to the house with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to the house with no problem Repair the hard drive cleaned up the mess and left out quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for piece of mind, luckily I have bought from Best Buy for years and never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 5 year plan. I do not have to worry about my appliances breaking down in the next 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedtbuy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is the best I love Bestbuy warranties very helpful and the prices are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used there services yet, but its always good to have insurance on expensive things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the plan because it was a good value - we're hoping that we never have to use it, but it's good to have the protection just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made in ghe event my TV stops working. It wasn't expensive either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed fast and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Geek squad has been awesome. The installer went beyond requirements.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes about 15 seconds to turn on. Sometimes when turned off, picture disappears but screen and tv stay in. Still waiting for almost a year fir geek squad to install it as promised when I bought it!! Sent 3 emails so far...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    TV replacement (VIZIO 55" 4k)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after buying a VIZIO 4k TV the GPU burned out and completely ruined the TV. The geeks took forever but ultimately did what they promised to do without much hassle.

    I would recommend this to a friend