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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30076 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 30,076 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices, professional support, good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly valuable protection for low, nominal cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending over a grand on a 55 inch Sony Oled tv, the 5 year protection is a MUST HAVE for added peace of mind. This gives you an additional 4 years after the 1 year manufacturer's warranty expires. To me, this was a "no brainer" and since the TV was on sale with 900 dollars off the MSRP, the 5 year plan even cost me less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy extended warranties on electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the extended warranties on electronics it gives me an extended piece of mind that if my product had a problem in the future The Geek squad has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's ALWYAS good to get protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying ANY electronics it's always good to purchase the extended accidental warranty!! Better to be safe than sorry, right?? I have spent many of Thousands of dollars through BestBuy and I've ALWAYS gotten protection plans on every product I've purchased. Lets face it, accidents happen and BestBuy has always, literally, covered ALL of my products that have had accidents and I've never had an issue with them replacing the products per the agreements! I NEVER buy something expensive (or not expensive) without an accidental plan. EVER! It's a cheap and must have option in m opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free protection. Never know when things can and will go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Support coming your way

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad gave me the mental comfort that my TV is safe with them for the next 5 years. No worries on my end, and wide support across america! I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart decision always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend protections plans from Best Buy! They’ve helped me big time after a few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service provided by GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service provided by the Geek Squad. Best Buy is my go to for all electronics. They provide great customer service, products and prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very much helps a lot when you have big purchases. You need to protect your products at all times and geek. Squad protection is very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad is at the store!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping this Geek Squad Protection is a lot better than Allstate's. It wouldn't take much to be better than Allstate. I like that the Geek Squad is part of Best Buy and not some corporate insurance company that is far away and difficult to contact. With the Geed Squad I can go right to the store and start the process with actual human beings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s there if I need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the option for help if something goes wrong! Haven’t needed it yet (fingers crossed) but best to always cover yourself just in case with these big purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan cover protection very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i bought the C1 LG OKED tv i knew that ill need a protection plan cover for avoid any future inconvenience. So i bought it. Im not have any problem with the tv buy one never knows. Is a great option and very necessary.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a 3 because the genetleman that I talked to was cordial. I decided to call due to a defect on the ethernet port on my 35" TV. This service is not convenient if you are not close to the store. To use their services, you have to take the merchandise to the store. For customers that are more than an hour away, not convenient. Will not purchase the geek squad plan again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS A MUST HAVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that we got this protection plan. Geek Squad knows what they're doing and is always reliable. With a crazy cat who loves bird videos, our getting this for our TV was a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it’s protecting so that’s good! Haven’t had to use it so that’s even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still early in the program but so far I have been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta protect your products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of protection is a must! Especially if you're buying expensive OLED TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart, protect yourself and your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new tv. Was using an older 1 given to me and it went out. I made sure to buy the protection plan so if something happened I knew I'd be covered for any help I'd needed!!

    I would recommend this to a friend