Customer Ratings & Reviews

I am still early in the program but so far I have been satisfied.

5 years of protection is a must! Especially if you're buying expensive OLED TVs

Best Buy stands behind their products so I always buy the protection plan. Many people feel that the plans are a waste of money but they are wonderful if you have a problem with a product. I have bought many plans and never used them but on the other hand I have had plans on larger purchases that ended up being a tremendous product to invest in for the future of my purchase. I always spend the few extra dollars for my protection and peace of mind.

Just got my new tv. Was using an older 1 given to me and it went out. I made sure to buy the protection plan so if something happened I knew I'd be covered for any help I'd needed!!

The picture quality is out of this world. Its colorful and crisp

I trust geek squad. I paid it once and im guaranteed to be stress free

I have not had to use this yet (just bought the TV), but I have heard nothing but good things about this service. And at only $49.00 for 5 years I thought it was a real bargain.

I buy from Best Buy even if I have to pay a little more because of their protection plan. I feel more at ease with the geeks than alot of the other retailers, plus the product normally outlast the warranty, but I get it just in case for big ticket items.

I bought a 5 year warranty for my brand new tv. And I know if needed, Geek squad to the rescue, I've delt with them before and they are amazing. If you buy a major appliance, you should always get a warranty.

Honestly the best investment.I buy from Best Buy as opposed to others because of their great service plans and customer service of that plan maintenance. I will try to buy open box on most items, with the warranty it usually pays for the difference while protecting my investment.

Always trust geek squad to protect my tech even though bust buy has great return options available

The support team helped me find the best tv, and made sure it was write for me!

Hopefully it never gets used but for the peace of mind it’s definitely worth its weight in gold

Love the help I get when bring the item in to the store

Great picture and quality would highly recommend it.

Got it just for peace of mind. Will probably never have to use it

I always get service plans with purchases just in case something goes wrong. I would recommend any customers purchase protection plans with any type of purchase made. Nothing in this life is guaranteed. All manufactured items built and designed could possibly have a defect or become inoperable.

What more do you expect? It's a plan there in case you break it.

Very best service and great team I also have this service for other tech its the best.

Highly recommend signing up for the Geek Squad. Whenever I have tech issues, I can easily contact them and get help over the phone or make an appointment to see someone in person. They really do help you try to resolve computer issues and answers your questions. I also contact Best buy corporate for geek squad help and everyone was so professional and nice.