Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30083 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 30,083 reviews
  • Rated 5 out of 5 stars

    Useful G Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "insurance" plan is a definite must have, especially if you are not especially tech savvy. I have used it numerous times and it provides peace of mind and is reassuring to know that any problem(s) I encounter with tech issues will be handled in an efficient and thorough way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low price for the years of service protection ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service even when facing complicated account issues (I have two accounts and the protection and television ended up on different places.) My original television couldn't be fixed so they issued me store credit to put towards a new one. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty is worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value was great and worth the extra warranty on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never not have this extended warranty. I’ve used it many times and it made me feel very confident to continue to purchase these by the way they handle problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad always available and helpful for all my items and they are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the proce

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price i paid for it. Super clear picture and they took great care of me at the store after rhe first tv showed up at my house with a shattered display. Best buy ahs always been great to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat the picture quality and the user friendliness for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection saved me hundreds when my TV became inoperable. Process for replacement was hassle free and incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never go wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this tv!!! For the price, and quality, its really a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a product without protection and I know it will be worth it if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked until it didn't

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with Insignia 50" bought two, one went down a year later, glad I purchased a warranty! I would purchase purchase again only with warranty. I purchased two 50" Samsung's that lasted 2 and 3 years that didn't have warranty. I have a 48" Panasonic Plasma from 2008 that's still strong. I have family and friends that own Insignia for years with no issues. Bottom line, luck of the draw, buy a warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is always Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad has always been a great additional service offered by BestBuy. One of the reasons I always check BestBuy first!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very valuable warranty for five years after original warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer systems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent and great work. I took in my laptop computer that was all messed up and yes they fixed the problem and it didn’t take long. If you don’t have it get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for OLED tv is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection because like many, I want to feel at ease with my purchase. This is a must for any OLED purchases because if you do your research you know any fix is not cheap. This service covers most problems, burn ins etc. Plus knowing you don't have to haul your TV into the store and they will come to you (depending on tv size I believe) is a plus. I will enjoy my oled tv purchase, knowing I covered for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to know we are perfected way past the manufactured warranty as well as the store warranty. Our tv went out after 4 yrs and knowing we’re covered more than the expected life of the product is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup incase it breaks.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a bad value for protecting your investment.

    I would recommend this to a friend