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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30083 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 30,083 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great confidence in knowing that this will be protected for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope to never have to use them for no reason to to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used cant give opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it so can't say if it's good or not can't give and opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and polite would definitely do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with my return of my tv due to a crack in the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but it was a great price for $99 added to tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always excellent. I love shopping at Best Buy for their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth delivery. Very friendly installation. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy warranty on electronic. Doing so will give you peace in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad should rename Geniuses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase so much. They are easy to work with and they help so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister bought this tv and she bought a protection plan, she had no probloms with the tv but one time when she needed help they helped her with no hasstle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got our tv replaced for free 4 years after we bought it. The backlights went out. Setup an appointment. Technician came out and made the replacement super simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money, you wont regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost to have the security. Great to know you have the extra support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denise was very professional and knoedgeable about the claims process and made it very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8t back up incase anything breaks smart to be sure to have it protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue is I need to return anything. No questions asked!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Secure that purchase!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s the thing with geek squad protection. They will take care of you. Fix or exchange. Easy for me every time I’ve had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are super friendly and was very informative about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the value, feels good to know that the Geek Squad has my back

    I would recommend this to a friend