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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30086 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 30,085 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not very expensive to add the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad one click or call away is very reassuring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my TV it looks very nice it meets all my expectations it is just excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a very excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind highly recommend for new purchases. Always get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me achieve inner peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and peace of mind. I recommend people buying TVs or laptops to add this protection on. I always get better service out of here than the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and great help they answered all my questions right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best of quality customer service would definitely recommend for all your electronics and appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth investing in. I had an issue with a previous model of my Oled and I was able to exchange and grab a larger screen for a very low cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it but friends of mine have and they said that Geek Squad is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add the Geek Squad Protection plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add the GSP or GSPR plans to just about every item I buy that offers them. At worst it is like a cheap insurance plan for my new item that I don't wind up using because the item held up great. At best they are there should something go wrong and I don't have to pay the full cost of a repair or replacement out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty for television as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had great service from Geek Squad in the past with my warranties so I can't complain. This is why I decided to purchase the extended warranty from them on my TVL tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good coverage for the price. Have had to use this before and worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy anywhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has top-notch sales and service. I have not had a problem since I’ve been purchasing everything from TVs to refrigerators to microwave oven. I totally recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy, helpful & courteous geek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with a tv I had purchased, I was in my last year of the geek squad warranty and I was able to get a whole new tv! Service was great and I recommend the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from everyone in the store. Happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously Consider This Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice alternative to the usual one year warranty. We had a laptop we bought once that didn’t have it and the screen stopped working just out of warranty. In the long run, it’s worth the extra charge for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed their services, but happy with that!

    I would recommend this to a friend