Customer Ratings & Reviews

I never have mounting. All my TV's sit on a 3 Tier Stand. The Geek Squad is so professional they could install your tv anywhere and get the best results. I have never had an angry word or been disappointed with the Geek Squad. On line or in my home these guys know how to get the job done.

The geek squad protection is 2nd to none hands down never leave best buy without a warranty, no matter what you will never go through a 3rd party warranter you will always deal with best buy directly

We bought a TV with the five year Geek Squad warranty almost five years ago. It developed white spots on the screen. We contacted Best Buy and they determined that it wasn't economical to repair and allowed us the full purchase price toward a new TV. It took a few weeks due to the virus problems but the entire procedure went smoothly. Naturally, we bought the five year protection on the new TV.

The Geek Squad fixed my iPhones faster and better then the Apple Store and it was cost me less you can’t ask for more than that. Thank you Geek Squad

Lots of people hate on the extended coverage programs but for an OLED TV, GeekSquad is a must. I wouldn't even consider getting an OLED if not from Best Buy, The coverage is the best in the industry, and DOES cover dead pixels, as well as burn-in. Highly recommend picking it up alongside your electronics purchases if the cost of replacing the item would be excessive or a burden.

18 month old Samsung tv stopped working for no reason. Purchased a new tv from Best Buy and got a 5 year warranty. Best Buy offers the geek squad who I was able to call and set up my new tv. Excellent customer service

I have used geek squad on a couple of other items (computer, vacuum, washer and dryer). The couple of times we had to use them, they were easy and quick to use. I will definitely recommend them to anyone.

Got coverage for just in case. haven't had to use it yet

Haven't had to use their services yet but will with the computer I just bought

Purchased this service agreement with the purchase of our new 85" TV and mount.

Keeps my mind stress free of any possible mishaps with my purchase. Definitely needed if you live in a rowdy household like myself

Stress free, Knowing that i have a back up plan makes me wanna go back to the store and purchase more devices. Their warranty is worth it .

Great service from Yaz T, CIA Sr. Geek squad. She very helpful in processing our store credit for our malfunctioning TV.

Great warranty Best Buy is the best definitely recommend it to everyone

I always practice what I preach. That is, when buying electronics or appliances always purchase an extended warranty. It's worth the investment. Get it for the maximum time that Best Buy offers. You won't regret it. At least I haven't yet. I had a lot of items go down but with that extended warranty, I would just call and the problem would be solved quickly.

good tv didn't put it together left the box didn't do anything

Best opinion ever.................................

I purchase Geek squad protection on just about everything and it has ALWAYS been worth it. It makes everything easier and I always get great service if anything ever happens to my electronics.

hope not to have to use it. Ask me again in 4-1/2 years!

All my appliances were vreaking down at the same time: the laptop, tv, smartphone, and etc. My tv wasn’t even a year old yet. I digned up for 5 year agreement for peace of mind. It is an excellent investment