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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30093 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 30,093 reviews
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year Warranty on a Sharp TV. WITH 2 months left on the Warranty , it woukdnot start. BESTBUY replacec the TV when it was unable to be replaced. Great purchase. Great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad, always helpful and pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted the TV Myself but the people were very helpful with all the advice they gave me, I appreciate all the recommendations and good energy I was given

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vivian TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bummed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with this is it doesn’t take over until my TCL warranty goes away. So I paid for 5 years but will only get 4? Kinda crappy especially since TCL is hell to deal with and now I’m stuck with a defective TV until the warranty I paid for takes over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Just get it, it ends up being worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Sqad for several years. Love that we can cover all of our devices. Any issues just take it in and drop it off. very quick and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost made it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to call them out or take any of my pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad service via telephone to help with set-up or just any questions regarding my T.V., computer or watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my iPhone every time I break it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will go back every time for my iPhones and iPad. Great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our 5-year protection service. The cost was reasonable and the peace of mind is great. The tv was expensive and we are happy we are covered if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase Best Buy is the best my favorite store to shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has done a great job to make sure I have a TV that work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion not all items need a protection plan, but for a tv in my house, needed! Tv's are so light weight and the screens are more sensitive to a cats flying attack of images on screen, the "opps I missed " thrown balls or the backswing in sword play, and of course the accidental discharge of an airsoft gun's bb's. Then for the normal household ,things like surge protection, pixel loss, speaker crackling and now days the "Smart" portions of the tv. So I say yes to tv protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and install went smoothly! I recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without you companies make stuff now it’s always good to get a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg where do I start i love my Pioneer tv I can play my ps5 and graphics are amazing I love how my movies is 4k I just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" samsung s90c qd-oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with 55" samsung s90c qd-oled. colors are vibrant ,Crystal clear picture and wildly thin profile. Good build quality. Game experience is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a good price.Nice crisp picture for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service stateside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

    I would recommend this to a friend