Customer Ratings & Reviews

For my birthday, I bought myself a whole home theater system. For the product, I was buying, this was just extra insurance, incase. They also installed everything, which was great. The installation was done professionally.

I trust and will continue until they fail to uphold their standards. Literally, the reason to purchase at BB, even if you find it slightly cheaper somewhere else (and for some reason BB won't price match).

I love Geek Squad!!! They are great people who really know their stuff!!! I am always thankful for the Geek Squad!!!

I bought the 5 year protection because I purchased a LG OLED tv and do alot of gaming and tv watching so I am glad to know I have added protection in case something happens.

Would recommend this to anyone get your extended warranty plan anything can happen to your tv even its brand new it happens to anyone even the new tvs never know what will happen be safe than sorry

Absolutely worh thw price. The tv i had the protection on went out, and the plan covered it completely. I'm currently trying tonadd the same protection plan to the new replacement tv.

Would not purchase anything without it. But of course i hope i never have to use it! But it's nice to know my back is covered.

Sound is incredible, easy set-up. Crisp clean sound and compact. Definitely recommend this product and buying it from BestBuy. Lowest price around

Always worth getting the protection plan! A piece of my vacuum broke off many years later and I got a full refund in store credit.

No question it’s a smart buy!! as equipment get more sophisticated there is more possibility of things breaking down. This is a great way to protect yourself, and ensure that you do not waste your hard earned money.

The agents brought the TV upstairs with no complaints

I have been getting the Geek Squad protection on my Best Buy purchases for years. It's definitely worth it as they will either fix the problem or replace the item with the newest model if the model isn't available any longer. I love having the piece of mind knowing that if something happens, I don't have to spend a ton of money to replace it. Geek Squad is extremely knowledgeable and trustworthy. Definitely worth the money for larger purchases.

I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

Tv went out and geek squad came out the diagnosis the tv. They ordered the part and was back out to fix the tv the Saturday after thanksgiving. Tech Frank did an amazing job

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

Worth getting because I bought a used product and the coverage makes the price worth it

The only reason I buy from bestbuy is because of the value of their warranty the techs are amazing when they come out and usually come out and fix items on their first try unless they have to order parts but if they can’t fix it they don’t play around they will get you into a new product to keep your life going!!!!!!

I purchased this unit to replace an older plasma that did not have a full tunner. This unit has a very good tuner with many built in apps. Sound is fair a sound bar would help.