Customer Ratings & Reviews

Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

So worth the added investment I am replacing a 65" TV that was previously covered by an extended warranty,I normally never buy them but luckily I did. The TV picture started to fail and after 4 years it was still covered under the extended warranty although I admit the process took time they reimbursed me for the original full purchase price.

It’s worth it to get protection for my tv if anything were to happen

Agents set up my new tv. However, it was frustrating getting them to come to my house. Miscommunications happened several times. But, overall, techs were very knowledgeable and helpful with my questions.

I liked the TV in the beginning loved I had all the apps that my kids could use to watch shows but not the Volume no longer works, and I am hoping it is just a minor issue and the sound will come on.

Fast service, knowledgeable staff! Every time I had any questions anyone I spoke with was more than polite to help!

Excelent service. Employees trained for the deferents TVs.

My lg tv broke after 3 years, luckily I had geek squad, they could not fix tv so gave me gift card for what I originally paid and used it on new and better tv….I always get geek squad, no brainer

My computer froze up and I really needed it complete my taxes. I made an account, set up the Geek Squad Membership, and in less than an hour I was back in business.

Always get the protection. With our a doubt the best coverage for all items.

excellent warranty had a problem with the tv i had bought they checked it out said it couldnt be fixed gave me credit and i bought a different tv im very happy with

Always get the extended warranty. This is my third TV that I’ve been able to use the warranty value toward a new TV.

Great support and great service. Fast installation.

I've had no issues with my Sony 4K TV I purchased this warranty for but I know and heard that Best Buy does have great quality customer service if something goes wrong with your purchase and it can be easily returned and exchanged for the same product or similar product.

No electronic household device should be without geek squad protection!! The squad is well run, knowledgeable, responsive,courteous, clean. They take the responsibilities of their job seriously as well as client satisfaction!! We have been working with geek squad members since 2006 & highly recommended this technical service.

Necessary coverage. Worth purchasing to protect our tvs

Thanks for standing behind your product best buy have good prices on there products