Customer Ratings & Reviews

The TV was a lot bigger than I expected!! I love the screen size and how loud it can get and how bright it is. The only reason I give it 4 out of 5 stars is because it’s sometimes slow. Perfect for my BF’s gaming TV!!

With the geek squad I don't have to worry about my purchase for 5 years!

Haven’t had any issues with the tv to use it but for the reviews that o have seen should be a great service I always look @ the review and it sounds great

Just always get this. Its saved my @** so many times, with tvs, speakers, headsphones. Just spend the money, its worth it.

Geek squad is good. Nice on time support which was carried out by experts

I have not had to use this protection as of yet however, I am sure they will take pretty good care of my product.

I always get the protection plan a d the times I had to use it, no questions asked. My item was either repaired or replaced in a reasonable time frame.

I purchased this for my new Hisense TV. The TV died in 6 weeks and when I called the Geek Squad I was told I had to deal with the manufacturer for the first year of the warrenty. This is understandable. The Geek Squard member was very nice. My issue was when I tried to cancel it my refund was prorated.

Have not used this service yet, but it is comforting to know that my purchase is protected for the next 5yrs.

I think this is the best warranty service that you have.

We got this sound bar because our tv sound was not enough. We got the 5.0 to amplify the sound. Was presently surprised when we discovered that this sound bar was full range with amazing bass.

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

What can I say about these guys. Over the years they have helped me in all kinds of situations with my laptop. They provide excellent customer service and they are professional.

Went above and beyond to help me. I really appreciate their service.

A. They didnt laugh at us when we needed their hlep because we couldnt open the remote to put the batteries in B. Professional and knowledgeable

Nothing better than the feeling of knowing if something goes wrong with it, it’s not only not my fault, but I don’t even have to worry about it!!!

We purchased a Microwave for our granddaughter going to college. It was reasonably priced and she was happy that shew had coverage during her next 4 years at college.

Adjusted price with flash sale after purchase of which we appreciate

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

We purchased the protection plan at the recommendation of the salesman at Best Buy. We were purchasing a new Samsung SMART 3D 4K TV and he thought we should have it for our peace of mind. We have problems with our power going out when it gets windy, and we were told that power flickering and power outages can potentially damage TVs. We opted to purchase the protection plan so we could feel better about our large investment in our new TV.