Customer Ratings & Reviews

Love the geek squad. The 2 gentlemen sent up all my electronics in a timely manner and moved everything for us. They were both congenital and informative. They also answered all my questions. It was so much easier to have all my new electronics set up because there was so many wires. I highly recommend geek squad.

The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

We would never buy a TV without a protection plan. On a previous TV we bought years ago, it came in handy. It wasn't able to be fixed and the plan let us replace it with a new TV. All we had to pay was the difference between the two TVs and a new protection plan. Was well worth the extra money for us for that situation

Great warranty service. Part to repair the TV was not available, so a store credit was provided for a TV of similar specs. Bought the warranty service again for the new TV.

I feel that when you spend over $300 on a tv you should buy an extended warranty! It’s better to be covered in the event something goes wrong! I like that it will be serviced in my home because of the size of the TV! So for 5 years I can be reassured that I can have my tv for years to come!

This was protection for an Open Box TV. I have already reviewed that TV as excellent and the warranty was not needed. I cannot say I would recommend the service since I did not need to use it but if you are purchasing an open box I guess, like me, you may wish to buy the warranty as it still was cheaper than the full price of a new set.

This is a must get if you want to get the absolute most from your tech or appliances. And hopefully you dont need to call on them for much but its great to know they got you when needed. Always helps to have pro on call.

Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.

Geek Squad fantastic Service company with quick complaint response.

Super good protection for devices will 100% recommend buyers to get this protection.

Great price just in case. Esp for older family members when you’re not around to help.

This warranty totally worth it. We have yesterday in the past and we don’t regret it.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

Let me tell you it is really great having the Geek Squad Protection for what ever you purchase because you never know what is going to happen to your purchase's. I have learned that before so from then on I have been getting it on what ever I get that says that I can get it just to have it.

Geek squad protection is a must. So worth the money. I get it on almost everything I buy from bestbuy. Expensive tv and xbox remote broke.80 bucks was alot cheaper than having to buy new one.

Great service no problems at all. Would use again !

I haven't had to use it yet but the did use it on the last TV that I purchased and it was great. They came out and repaired the TV twice over 3 years. Then, on the third repair, they gave me a store credit for a new equivalent TV or I could use the amount towards a better one. Simple and very pleasant.

I always buy the protection when spending nearly 2000 on a tv. Bought the KS9500 and within the first 6 months, the screen displayed a line of dead pixels! Glad I had the protection.