Customer Ratings & Reviews

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

2 year plan for sound bar is good to have in case speakers have issues within those years of break in use

TVs are great i e had for 2 yrs (knocking on wood as i say this) i have had no problems with them at all. Awesome picture quality and great volume. Easy to set up to internet and even easier to set up chrome cast for family movie night.

I had geek squad service for my other TV and when that one broke down they were true to their words and traded it in for a newer TV

The 5 year protection plan was offered and honored without any problems in an expeditious manner.

Had a burn spot in my tv and they couldn't fix it so gave me full credit amount to buy new T.V. no hassle will always buy this plan from them because of how professional they were with helping us and honoring what they said

Geek squad is good service provider with quick complaints actions

The warranty covers everything for 5 years! seems like a no brainer.

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

I love the new tv i got .You cant go wrong with any of the SONY Bravia They will last at least 20yrs..

Lydia installed the mount and my tv with ease. She also hooked up my devices and answered all my questions. Thank you Geek Squad.

Havent needed there service on my current items but in the past ive used them for repair. Will always recommend getting the warranty through geek squad.

Always got to get the protection plan. You never know when you’ll need it

I do not know why anyone would not get the Geek Squad Protection. They have always been extremely helpful and willing to solve any problem I have had over the years. They will replace your device with the protection plan, and I had this happen once with a camera lens. I was so glad I got the extended plan!

I have no problem picking up the Geek Squad Protection when I am investing in something significant - like this new 55-inch Sony 4K Ultra HD Smart TV. In today's world, where technology becomes obsolete so quickly - having five years of protection gives me the peace of mind I will be covered in case anything goes wrong during the "life" of my TV. Because in five years, I'll probably be buying a new one anyway.

must have this a five year extended warranty gives you peace for 5 years.

Do not do what I did and forget to add this to you're purchase, definitely worth the piece of mind it gives you. Also is a value and if the squad is ever needed are some of the nicest most patient people around.

I was very excited when the agent told me that am qualified for new TV and I will also get a refund for the difference in price.

Purchased just in case something happened. Old was damaged so this was done for security. Luckily I haven't had to use it yet, but still glad I got it.

the 5 year plan is worth the piece of mind. i had an issue with my 55 inch television after two years and contacted the geek squad and told them what i was experiencing and the parts were sent directly to me and then an appointment was coordinated with me and repaired in home. i highly recommend the plan.