Customer Ratings & Reviews

this has saved me so many times from repair fees If they can't repair it, they will give u a new one comparable. The first geek squad agent, broke it even more lol. The second one was like..uh she messed it up we have to replace the entire tv...i was cool with that...so always get this protection plan!!

Peace of mine to have this coverage for a few more years.

Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

Best Buy reimbursed me the full price, plus sales tax cost of my recently deceased 3 year old UN50JS7000. Without this coverage, replacement would be entirely out of pocket. Just purchased replacement HDTV with 5 year Geek Squad protection as well. Assurance well worth the cost.

Always always always get protection plan. I have kids and every time I have skipped it it's been damaged by my kids within a week.

excellent service and above all they have people who speak your same language

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

I am the type of person that would rather play it safe and be covered than to take a chance and be surprised later. Since my knowledge is not very good on fixing things buying the protection plan gives me piece of mind that if ever I need help someone knowledgeable will be there for me.

Great protection plans. Affordable and I hope that I don't need to use the service. Keep up the great customer service. Much appreciated. Tricia D.

Excellent service. I think anybody should purchase when getting electronics to Best buy

I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!

I’m having trouble with the picture freezing when the tv is on for Long periods of time but it’s a nice tv when it don’t freeze it don’t freeze all the time it may have been the settings I had it on. . Samsung works with spectrum for streaming your TV without having to buy additional equipment. Nice TV this is the 24” bought it to fit in my armor you may think this is small but once you start watching tv you don’t notice the size. I also have the 50” in my living room that one is fantastic

I bought this to cover the new TV i got at Best Buy. Have used Geek Sq protection plans before on laptops and that always went well. Decided to buy one for the TV because manufacturers today do not make quality products that will last - called planned obsolescence.

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

The service is good & quick and they mounted my TV and connected to all devices.

Added protection for tour TV should something go wrong with it. I purchased the 5 year plan. A dollar a,day! Great price!

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.