Customer Ratings & Reviews

I live my total Tech Geek Squad plan. Whenever I have a question or need help with any of my devices BB Geek Squad is always there to help me. TV's, Tablets, Desk Top, and even my cell phone. They can fix it all! I wouldn't be without this plan!

Geek Squad came in to look at my 55" TV, diagnosed the problem in a timely manner & before i knew it I was getting a new TV. I was able to upgrade to a 65" I had a 5 year warranty on the old TV, so Best Buy delivered a new TV at my door. I also have put another 5 year warranty on my replacement TV.

Really good product, bought for my brothers room and he loves it!

I refuse to buy a product over $50 without this. Especially when it comes to tv’s. Most stores only give you a 3-4 year warranty. Best Buy does 5 years and if the tv is over 40”, they will come to you to service it. Can’t beat that. It might be tv’s over 50” these days. Not 100% sure on that part.

The protection offered thru geek squad is by far the best electronics protection out there

Though I did not need to use the Geek Squad service during the two year protection plan I chose, the Geek Squad at my local store is vert reliable and have always given me a positive experience. I have had no issues with their service and highly recommend them when help is needed.

Happy with the service and quality. I’ve used this product before and it works

I haven't use my warranty yet and hopefully i don't have to.

Geek squad service are too good from best buy I recommend to everyone.

Insurance and stress free worries of you purchased product. Protection of your investment.

The agents are good people who are professional and good at their job.

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

Gives me peace of mind knowing my tv is protected from any accidental damage or breakdowns

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

Great service just in case anything happens to my Samsung I will continue to keep purchasing from Best Buy the best products!

It's worth having and I recommend it to anyone that's thinking about it!

Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics