Customer Ratings & Reviews

Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

4 stars if I have to use it…. 5 stars if I don’t have to use it

knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

This 2 year plan was great to purchase for my device.i didn’t have any problems with this

This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

Great experience every time I go to bestbuy satisfaction

Great experience every time I go to bestbuy satisfaction

Two tv's went black screen after just two years. Five year plan seems like a good buy.

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

I purchased the warranty for my last Sony TV and was handled professionally to get me up and enjoying my new Sony A80L television.

I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

A just in case policy for just in case. I know the Geek Squad is knowledgeable.

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

I am glad that i paid for this 2yr warranty,never know

They’re very helpful. If I ever have a problem I love going to the geek squad. They have never given me issues