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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30233 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 30,233 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek squad protection before and never has an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had previously purchased on my 3 year old tv which Geek Squad could not repair. Offered a new tv to replace the old tv at no extra cost. Needless to say as the previous 5 year warranty was on the old tv, I purchased a new 5 year warranty on my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with warranty and skill of workers knowing what to do in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have kids GET THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value warranty and Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV Warranty to go with my Insignia FireTV I bought during Black Friday. It was not expensive and will cover my TV for 5 years. I hope I do not need to use it, but if I do, it is good to know it is there. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves my sanity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is worth every penny! It is always there to help out with the ever-changing cyber world. Always pleasant, patient and efficient. They take the worry out of dealing with technology! Glad they have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used it but I love that they have my back!! It’s a must have for all things technological!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty since so many electronics don’t have a long life span. It’s inexpensive and hopefully we never need it, but we have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not taken advantage of this yet but the price was reasonable. we have electrical outages and i wanted to be protected in case there was some damage to our recently purchased television during an outage. again I thought the price was very fair. I would recommend it to any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality to replace inferior.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is is great. But I am ok with never using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended we have not had to use it but o like the peace of mind incase I do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet, but it seems clear and straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use especially when tv whent down. They were really easy to reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp clean colors.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavier than larger tvs,I purchased the 48 and was blown away by how much it weighed?But the picture and performance and quality make up for that easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't need for TV yet...in past, did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them in the past when my computer was hacked into. Hackers really messed up my computer. I appreciated the service Geek Squad did for me. They cleaned it well. Problem was solved...and I got my money back from my Visa Card....The hackers were really stupid--committed fraud BIG TIME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing beats the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents brought new TV inside and set it up on my TV rotating stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. It has always been a great investment. Peace of mind knowing it’s there if your product fails. When I have had to use the protection plan it has always been a seamless process with geek squad agents. I will not make any major purchase without having geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection has saved me so many times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it. Not very expensive and so fabulous when you need it. I’ve popped in for the Geek Squad to answer questions, give me explanations for things that didn’t make sense, help me install programs then understand the nuances, they have run checks as often as I thought my computer was compromised. So helpful, will always have a Geek Squad plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a warranty on the event something breaks and geek squad is always super helpful

    I would recommend this to a friend