Customer Ratings & Reviews

Great way to have protection for a tv with kids running around

hope not to have to use it. Ask me again in 4-1/2 years!

Seems expensive for the time frame of coverage. Hopefully will not need to use.

Nice to have the service to prevent any issue and they help me a lot

Excellent, faster and perfect work made in a click of time

Best chioce if you have kids in your home..they cover all major issues and breakage

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

I've actually had to use this service before with a crappy Vizio TV i had in the past and if they can fix it they fix it if they can't fix it and the TV is crap they will let you exchange it no questions so if you protect your investment then you need this.

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

Very professional service great job, no problems at all.

Protection is good for tv and customer service is awesome

The price was a deciding factor for me. Good product for price.

If you’re going to get something expensive buy the protection plan it’s worth it. You may never use it but then you never know what can happen. If lighting strikes and your tv is on and it blows something out you’ll know you’ll be covered.

excellent service ! would recommend them..anytime..

I purchase my 5yr warranty for this TV before have too go online you read everything l need too know. We must not forgive too take carere of the customers needs l dont agree with all the new rules because l'm over 60. Idont need the Robot to run my life

Worth having it, and you can get a pro-rated refund if you don’t need it anymore.

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.