Customer Ratings & Reviews

I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

Great Delivery. Outstanding service. Would recommend

This is my first tv since 12 years! I have stepped into the future and I love it! The quality is great will be buying another in the future but bigger

Replace TV since part was not available. First techs replace and connect TV. Unfortunately, the second techs replacing the new poor picture quality tv refused to connect tv w/o a charge to place it on the stand due to time constraints.

Thet take care of the issue at hand.....Buy it as a membership, and all your purchases are covered, instead of purchasing it for each item.....Im almost 100% You guys are awesome!!!!!!

I had to use mine and they were courteous and processed my claim quickly

geek squad are really helpful and friendly good at what they do

definitely worth making this purchase and came in handy

I had this plan for my 2018 55inch Sony x900f and the panel went out last month. Best Buy replaced with the 2022 65 inch Sony x90k and another 5 year warrenty. I could not be happier.

I always get this on products over a three-digit amount. It has been a true lifesaver for me. Can't live without it.

Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

The agents were very helpful and attentive. They helped me understand.

Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products

Beautiful tv!!! Love the way movies sound! No sound, just the tv

Geek squad is the thing to buy if you are buying electronic products from Best Buy. It gives you piece of mind. Less hassle and great customer satisfaction. I never had any problem whatsoever but would love to see quick phone connection when I dial customer support.

The Agents are Fantastic. They go above and beyond to assist with any questions or problems. They have always solved my problems. I can not say enough about their knowledge. They never give up. They work until the problem is solved. THANK YOU TO ALL THE GEEK SQUAD AGENTS!!!!!

For big ticket items, this seems like a must have.

Tv is just the perfect size for a kids room. Picture is perfect and very vlear

I think the Geek Squad protection plan is really good to have. They always resolve any and all your issues or problems you may have. They always give good quality service. Geek Squad is the best protection plan for any and all electronics in general worth paying for and having it.

Glad to have protection on my tv. Haven’t had to use it yet and hope I don’t have to.