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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30238 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 30,238 reviews
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 4K on this, it looks so wonderful with my PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 40" Sony with extended warranty. At about month 14, std warranty ended at month 12, I suffered a lightning strike that took out my TV. I brought it in to Best Buy, they shipped it off for analysis and they gave me a full credit. I used that credit plus some cash to purchase a new Sony 65" XBR 4k TV. Awesome pic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the extended warranty, especially if you have little kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase, using other brand TVs is pointless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All smart TV features work seamless, and constantly use the Picture in Picture gesture. No need for smart TV external products. Everything is on the TV. Picture is great when streaming. HDMI is Crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy of Paramus is the best around, good customer service 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive piece of mind well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece of mind my protection provides gives me a great deal of satisfaction. Knowing that I don't have to worry about anything failing over the next 5 years is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Solomon. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a must have when you purchase a new TV! I have had to use it in the past and boy was I glad I had this. If your spending alot of money on something that can can get damaged by nature along (lightning) than you definitely should have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung rockssss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great store always smiling bestbuy forever great stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we probably didn’t need this, we purchased it so we have confidence if we had any issues in the future. Always good to have the geek squad available when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    70" tv

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality, features, and being able to stream movies concerts and other special events

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but I’ve had nothing but positive experiences with Geek Squad and their warranties in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know, I know. "these plans are for suckers" All I have to say is that with out the plan on my old unit Id be shelling out $1000+ to buy a new one. All i had to do was call Geek Squad and they sent someone out to fix it. A week later they said they couldn't get the part and and told me to go into the store and pick out a new one. very easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geeks. It's such a cool thing to have apart of the buying experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 2 yr Geek Squad, with the Hisense H8G..Haven't needed it yet, but with the Panel lottery, LED's going out etc, it's a good backstop..If you have OLED, I think this is the only extended warranty that offers protection from burn-in (vs SquareTrade and others).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So excited for my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

    I would recommend this to a friend