Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30254 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 30,255 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage provided by this service gives a peace of mind that is unparalleled, and for a length of time that I’ve never seen with any other store warranty and certainly not at this extremely affordable price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken TV after 4 years!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment for a modern TV. They don't last and this has you covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have this, when needing answers to questions. Generally speaking, Geek squad people are very helpful. I have run into a few that were unable to answer questions, that I later found out were pretty common sense. Every one has different skill levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good in home warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the option of having coverage that if something goes wrong someone will come out to repair it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had excellent experience with geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting to Have this plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to report that I have not utilized their servicess yet. All my purchases have continued to function as promised. Be even more happy if 2 yrs. from now I report the same thing. It is comforting to know that I have this service in the event I need it. Better to be safe than sorry ($$).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with virus scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy representative was great he was a great help on helping me decide on my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI enjoyed the peace of mind knowing there is a ba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a general comment not specific to this particular purchase they were on a problem for me then went out of their way to try to help me so I really appreciated that just don’t lose what you have covered with the geek squad in your problems will be minimal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our TV and answered our questions. Happy with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good assurance, surprise lack of coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection Plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV went out I had a 5-year contract it took 27 days to fix it without a TV it pretty well sucked so just remember if you purchase this warranty you will be in the same boat as I was

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. I would highly recommend that you always get theirs. If you’re buying in the appliances TVs anything they need to be serviced well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas present for dad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad loves it! Easy ordering, fast shipping amazing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products to have in case of any damage to your TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meme

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is some great stuff although I don’t necessarily like to shop at Best Buy there are when you really want to get a good deal and you can’t finance anywhere else for the same price as far as washing machines/drawers go they are terrible

    I would recommend this to a friend