Customer Ratings & Reviews

Better coverage than other place’s protection plan

Helping with tv and ect had no problems with no warranty here

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

My customer representative was amazing and attentive!

Love geek squad. Always buy their protection services.

I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

Protect everything as long as you can...technology is always messing up.

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

Very nice!! I feel like a king in a castle, a king in a castle!

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

Very good for protection also easy to use. Great to buy

Geek Squad protection covers everything, very worth it when there is an issue with a product

Worth every penny. My prior Samsung tv covered by Best Buy warranty. 2 months before end of warranty, tv screen leds went bad. I got a brand new tv at no cost. Will buy appliances from Best Buy AND have Best Buy extended warranty.

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

The Geek Squad was very helpful and assisted me with all my questions.

Although we couldn’t use them for most of the year because of the pandemic I would recommend them they know what they’re doing. I do believe anybody that had geek squad this year should have added service to the contract for the inconvenience.

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

Geek Squad 5 yr protection on my new TCL Smart TV that I purchased was a great price!! It gives me added security and peace of mind.

Haven't needed it yet, but I am glad it's there should I ever have a problem.