Customer Ratings & Reviews

Haven't needed it yet, but I am glad it's there should I ever have a problem.

Used the service on a Vizio for my father a few years ago. Brought TV in and they couldn't fix it so we got a new one of the same price.

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

It is very important to get these plans. Anything can happen to your products.

I love Geek Squad...it gives me the protection and confidence I need to buy from Best Buy..which is the only place I buy my electronics from.

It is a great price for two years of service to protect my TV. My only complaint would be that if you have an issue with a TV the wait time can be up to 4 weeks. For me living in a small place and having only one TV this is an issue.

I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.

good to have I have not used it as of yet. will have when needed

Hasta ahora funciona bien, lo recomiendo. A veces tarda e

The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional

Have not had to use their service yet on new tv but have had great response when needed on computer

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

I'm glad I have this! I'm not sure many people know of this or not but best buy warranties are one if not the only warranty that'll cover dead pixels AND burn in! I got an amazing deal on a 5-year plan and wouldn't have bought the TV without it!!!

Very good and had no problem loved the items I receive

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

My son likes it. He wants a different one but I believe he is liking this 1 now.