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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30285 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 30,285 reviews
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great screen color. It looks so awesome in my living room. Great quality great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics from best buy. They have great customer service and the best products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go out without protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero’s of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helping with hands on tech issues. Great customer service skills as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just don't buy any thing without protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase protection on everything. We just never know when something could go wrong and we try to make the process as easy as possible! If you have any questions, feel free to reach out to us.

  • Rated 5 out of 5 stars

    good costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and friendly when my tv began to face issues and explained the process clear and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television works fine and I am satisfied with the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth it to get but i have not needed to take anything in since we take care of our stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my television and sound bar and made all needed adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope we never need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value priced insurance, especially for a huge TV. Hope we never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Service is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV calibration.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iys a good plan if I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use protection kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know if this is good or not, haven’t needed to use it much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past years they were 100 percent is what they said that is why I always purchase the Geek squad on all mu purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long term subscriber to geek squad so this was a no-brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a TV and they can be smart but they can also break so by buying insurance gives me a piece of mind that if it stops working I can get it fixed and my money won’t go straight into the garbage

    I would recommend this to a friend