Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30286 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 30,286 reviews
  • Rated 4 out of 5 stars

    Definitely great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to install my laptop hard drive. It made it easy they transferred the system from the old one and did all the installations. Something came loose 6 months the after I brought the laptop back in they fixed it with no charge. I'm a welder and a mechanic i do not work on PC anything this coverage was worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad great team..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you purchase a geek squad warranty, you did a right thing, all that i purchased in best buy i bought along a geek squad protection and its a rewarding thing for me and the products,, they will fix it and the technician is good, a very knowledgeable to the product,, two thumbs up for you geek squad team..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy came helped me with my tv he was great very helpful.. wasnt able to fix my TV but helped me get a new one on the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install in minutes

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for grandsons bedroom and couldnt be happier with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Would recommend anyone to purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    What an employee!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the opportunity to use it yet but I’m sure they are reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents offered a warranty on a refurbished TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Protect your investments!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offered me a wonderful warranty program!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy safety net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money! Got a new TV comparable when the picture went dead on a model purchased two years ago. A. It difficult to cash in on during COVID and geek squad staff working remotely but in the end came away with a brand new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, specifically if you have l kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and easy appointment set up. Helpful and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the place for your needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good place when in need for repair or just in case a accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to provide my mom long distance help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased a new computer for myself, I also bought one for my mom, who lives 700 miles away. I purchased the geek squad access for our computers, and when my mom has needed some help, I don't have to try to talk her through it over the phone - she can take her computer to her local best buy!

    I would recommend this to a friend