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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30286 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 30,286 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    En buenas condiciones perfecto. Sin ninguna rasguños

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price and a lot of coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice service coverage for a great price. The extended warranty is a nice protection to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad team is very reliable and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy that extended Warranty now! No regrets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Geek Squad Protection on a device you expect to use and have for a long time. Every time I've had to use the Geek Squad Protection plan for an item that I got coverage on, the service has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as open box for a hundreds bucks could not pass it up very pleased with the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Failed GS phone service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member was knowledgeable and courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got it rolling from one phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

    I would recommend this to a friend