Customer Ratings & Reviews

My TV needed repair it's working fine now worth the cost you never know if your product will break down my LG TV was only 2yrs old when it broke down and the cost of the warranty was worth the cost it would of cost more to fix or replace the TV I buy a extended warranty for any product that cost over $100 dollars....Can't go wrong

Go geek squad 5 years protection is the best thing to have when you purchase something that you really love geek squad keep doing your thing I give you all five stars

A must have when buying large TV’s , I bought a 65inch 2 years that went down (the power supply went out...I called them up and they shipped out all the parts to my address came to my home and fixed the tv... once again a must have!

Amazing service ver professional def always use them

The Geek Squad has been there for every and any problem I have had with any purchase from Best Buy. It is easy to make an appointment with them and they always meet the scheduled time.

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

Perfect service. A great value. Great service from the Geek Service.

Excellent service by the both the installer. Awesome service

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

My westinghouse 46" died on me luckily right before 4 yr warranty expired. Used warranty to purchase this cheaper tv, but it's bigger, better quality pic, picks up more free channels with the antennnae and got another 5 yr warranty. Had $150 leftover to finally buy me a keurig 2.0. Very pleased with Best buy warranty program. No need to hang on to receipt, all info stays in your best buy account if you need to use the warranty.

No mount just yet. My concern is the paneling and not drywall.

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

Have not had to use this yet but hope it will be nice if my product goes bad

The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

The two year plan was priced at a good rate. I feel this was a great buy.

I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

Everything works well and I will refer anyone to Best Buy for your electronics

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!