Customer Ratings & Reviews

Purchased a new LG CX65 roughly (4) years ago with the 5-year Magnolia warranty. TV recently had a few, almost naked to the eye pixels out. Scheduled a home visit, tech came and assessed and confirmed my report. Said to fix panel wasn’t cost effective so i received a store credit in the amount paid. Was able to purchase a larger, newer version of the TV, along with another 5-year warranty, with shipping and tax for the same amount paid 4 years ago. If you’re purchasing a higher end TV, especially OLED, and have any fears of burn in or dead pixels, this warranty will quell any anxiety. Only warranty I’ve raved about due to what they tell you is what you get plus the seamless process of initiating claim and receiving store credit. Thank you Best Buy!

I am so amazingly grateful that I got the Best Buy protection Service plan cuz after 4 years and 8 months my LG CX TV started showing pixaware and I figured that I would have to replace it. And I forgot that I had the Best Buy protection plan. So I called Best Buy and they said no problem we shall replace it! I was in shock and also extremely grateful for that! Thank you Best Buy.

Worth the price. I take care of my stuff but you just never know.

I'm always impressed with the knowledge and recommendations from the Geeks!

good item , but after years now i can not use wifi and have to replaces it.

IF YOU BUY ANY TV YOU MUST BUY THE GEEK SQUAD PROTECTION IT COVER FOR A FULL REPLACEMENT IF THEY CAN'T FIX IT

Gives me the peace of mind just in case something were to happen

Very fast to go into the store and get things fixed

Geek squad helps you rest assured when making high dollar purchases.

Geek squad has helped me and my family so much over the years. I will never forget when my computer was messed up and they helped fix it! Awesome staff and great in store support!

Amazing protection life saver for everyday life. Choose me for the 400

Good tv. Really loved the quality of the color....

Haven’t had any problems as of yet. But definitely recommend the service

5-Year Standard Geek Squad Protection Overall rating* Excellent

Have never had to use this but appreciate i purchsed for peace of mind.

Great add on with purchase when we order our tv for the house

I would highly recommend purchasing the geek squad protection. Especially when purchasing open box products. Any issues you have with the product they will take care of with no hassle

They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.

Haven’t had to use and i hope i never do but glad i have just in case

I bought this TV to replace an older one that was on the fritz. I love how light this TV is and how it looks in my living room. The sounds is amazing and it works at my lower volumes than my old TV. I wanted a non-smart TV since I already have any Apple TV and this worked perfectly.