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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30293 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 30,293 reviews
  • Rated 5 out of 5 stars

    Greg quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very polite and helpful as well as good service time never have to wait long for appointments or visits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad? more like really cool guy squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet how this warranty works will look soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case, it's covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the extra warranty, gives you a little peace of mind knowing it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend to anybody who buys any tv. It will save money in the long room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for major electronic purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with any major electronic purchase. I havent had any issues so far with my insignia 50' tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed and followed the directions, done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this on every TV purchase. Great service to have and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, hope I don't have to use it, but comfortable to have it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year warranty is great. I bought a TV years ago and the picture died and the warranty completely allowed me to get a comparable TV. Totally worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality And very satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and setup quickly and took extra care in not damaging the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection. Anything goes wrong i can bring it and get it taken care of

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a problem paying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I apologize for the poor experience you had with us recently. This isn't the level of service we aim to give you. We look forward to serving you in the future!