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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 29916 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 29,916 reviews
  • Rated 5 out of 5 stars

    Relieving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my 100 inch tv so i dont have to worry if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent result and very happy with the purchase. Will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of using Geek Squad services, and I couldn't be more satisfied with the experience. From the moment I walked into the store, the staff was incredibly welcoming and attentive. They quickly diagnosed the issue with my computer and provided a clear, detailed explanation of the necessary repairs. The technician was highly knowledgeable and efficiently fixed the problem, ensuring my device was running like new. Throughout the process, I was kept informed about the progress, and any questions I had were promptly answered. What impressed me most was their commitment to customer satisfaction. The service was not only professional but also very personable, making me feel valued as a customer. I highly recommend Geek Squad for anyone needing reliable and expert tech support. Their exceptional service exceeded my expectations, and I will definitely return for any future tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's essential to have this protection because you never know if a device will be good or not. It may come with a manufacturing defect that isn't usually noticed at first, but after a certain amount of use, a problem arises. That's what Geek squad protection is for. They help you and determine if the device needs to be replaced or repaired. Very good service. Thanks, Geek Squad!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it won’t have to pay double again if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best. I've used them on a couple of occasions. The staff is very knowledgeable and helpful. Great service.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good buy. Always a good response. I have no complains about the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv looks excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again. Treated nicely and fair replacement value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to use the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CarlosR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product since I long time ago and they do a very good and excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 70” Insignia F30 and 1.5 years later the screen went black and I tried power cycling and everything the internet had suggested but no luck. Luckily I had the geek squad warranty and received store credit and was able to replace the tv for an upgraded version and also bigger screen, I had to pay the difference which was minimal. I would recommend the protection plan to anybody because you never know what could happen and it’s a pretty seamless process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and really gives you a peace of mind especially with big item purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investments worth the peace of mind much love !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase With Your Product At Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad Protection Plan, sometimes a deciding factor when purchasing item of a greater value. Great people and Team of experts at Best Buy! Not always needed, which is a good thing, but beyond any product's warranty and experiencing problems, they come and repair products on-site and if parts become unavailable, they will replace it with a new product. I can only speak highly of Geek Squad Services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Hassle Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say. Easiest warranty program I’ve had. I buy it with all my major purchases. I make those purchases at Best Buy because of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad never lets you down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties can be kinda scary but sometimes needed as you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom boom pow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a condom for electronics! Protection you need and deserve!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Basic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 32 Pioneer TV works great and has plenty of colors to see blended as one watches TV or a DVD player hooked simply into side of TV with cable.

    I would recommend this to a friend