Customer Ratings & Reviews

They were great.very helpful and didn't hesitate answering my questions

This TV it’s the best thing I buy. I’m very thankful with the team of Best Buy!!!

Incredibly perfect. Right-sized protection.$$$$ save $$$$

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

So far so good as my tv for protection plan. But I have had before those tv without protection die out. And I thought let me have protection plan this time.

It brings me a great piece of mind buying a large purchase knowing I have a great warranty

Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

I always buy a Geek Squad protection plan for all my items whether small or large. I love the protection they give. I never have any problem with Geek Squad taking care of my purchases.

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

Always is good to have a service plan, so it’s important to make sure to use it

As of this date in my life I have been very lucky with all my electronic purchases and not having to use any kind of extended service. I know as some point this is going to run out and if I can have five years of piece of mind I am good with that.

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

For very little more get extended coverage on a product even if it’s a small low cost product why not , they offer fixing and or replacement and even reimbursement .

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

Finally peace of mind warranty. 5 year warranty ..nice.

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

Unfortunately I’ve found that not buying protection plans seems to be more expensive than buying them. Nothing seems to last as long as we expect anymore.