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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 29948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 29,948 reviews
  • Rated 5 out of 5 stars

    Simple and easy communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I added the 2-Year Protection Plan to my purchase. It covers accidents like drops, spills, and power surges, giving me real peace of mind. Signing up was fast, and customer service was helpful. The price was fair, and there are no hidden fees if I ever need to file a claim. Definitely worth it to protect a big investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and easy to create a claim.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an expensive investment to protect my expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to use it 4 years in with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people tell me these warranties aren't worth it. My Hisense TV started to fail 4 years into ownership. Called BB protection and since they no longer sell that model had me pick out a new one at the same price (Found one that was pricier but on sale) and they delivered the new TV and took the old away the next day. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love geek squad help tips and support overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product I recommend I recommended. I feel very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be able to add these services at a reasonable cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it! helps protect me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! Would absolutely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my ole a**aunt big back tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to bring my 75yr old aunt into the 21 century.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bravo Andrew!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual Andrew, who helped me, was really concerned about my issue. Unlike his coworker, who I overheard continuously prompting him to stop trying to assist me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Where It's At!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use them while you got them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service there when you need them. In every store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and policy. Cost effective too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing 5 year best earranty in the electronics business. Had an issue with burn in with my older B7A LG OLED and they came out immediated and replaced with new C version panel. No additional charge! Great insurance for any electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection plans for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend adding Geek Squad when buying from Best Buy. They set everything up quickly, answered all my questions, and made sure everything worked perfectly. Super friendly and professional—well worth it for the extra support and protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in terms of price and quality. recommended

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for Buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect tv for a small bedroom, the image is great, colors pop, very bright display. Easy to setup and light enough to mount up with no real issues. Best buy made this pickup a breeze. For the prize even including warranty, 10/10.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It’s worth it

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, it always comes in clutch when needed

    I would recommend this to a friend