Customer Ratings & Reviews

easy setup. clear picture. nice sound quality. looks good

Although, not necessary for all my purchases, we typically purchase replacement plans on our big purchases. Best Buy has always made it easy to exchange a defective product, and that to me was worth it.

I bought to protect my TV. Had problems before with Walmart tvs and the value was too good to pass up for that just in case situation!

when you buy something expensive, always need to have protection just in case. the peace of mind we need for our expensive buys. am i right?

Always I buy warranty really it’s helpful when you have issues they help you very fast and they have good experience high professional

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

No worries about Television longevity with 5year Geek Squad warrantee. I know they'll make whatever issues arise right 1st time, every time.

But I can say anytime I have the opportunity to buy with BestBuy I always do for they cover a lot of things the Manufactures do not. And they keep their Word, at least up to this point with me...

Its worth to protect your investment...in entertainment

i will always purchase geek squad for major purchases! This was for the tv we bought when we first moved into our home!

Good coverage they got me fixed up right away when I went in

If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

Love geek squad. Always so helpful. Service great.

This is a must when buying a big package and who doesn't like a seceding set of eyes and help reinstalling stuff on the hard drive

Great product for when the limited warranty runs out because the manufacturer often cannot do much until the product has surpassed that mark.

GeekSquad has never been a disappointment. They are definitely worth the cost. at extra $30-$50 you get an extended year of protection with no questions asked replacement policy. No competition.

This warranty is kind of expensive, but from what I’ve been reading I think it’s worth it. Apparently if you have anything wrong with your product, you just bring it to Best Buy and they’ll give you a new one.

I've used this service for one of my products and I wasn't pleased with the turn around time. The flipside is that my product was fixed and working properly upon it's return.

Always buy my extended warranty from geek squad. I have used it 4 times throughout the years. Especially it covers burn ins in OLED TV’s.

The geek squad protection is highly recommended. You call for a reservation or drop in the store for one. The customer service is superb.