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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 29977 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 29,977 reviews
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this gives protection if we need it for Tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best way to install. Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and looks great. Haven't had any problems 4 years later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's good to always purchase extra service and warranty protection for electronics/appliances and I got this one for a steal 2 years plus additional year warranty not bad and happy to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help me to replace my tv when the screen went black. I had a new on the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need this so far but I get it just incase my games have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered to satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a fantastic product. I bought it for my mom as a Christmas present and she absolutely loves it. She watches our favorite shows and movies on it and it’s great to have a bunch of family to enjoy it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and customer service was top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty for any device, especially brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing on fixing items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just gotta love geek squad there are amazing and customer service is great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for peace of mind. Worth the purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Reliable Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Geek Squad protection gave me peace of mind. They were helpful, fast, and professional when I needed support. I highly recommend this service to anyone buying tech products. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 2-year Geek Squad plan for my TV. I filed a claim when my TV screen stopped working but still had sound. I booked an appointment with Geek Squad, and they came to the house. They serviced my TV and gave me the info to call and order my replacement since there were no parts to fix my issue. The same day I called and the representative helped me with the replacement, ordered the TV, and set up an exchange date. Got my new TV without issues and my grandmother is very happy to watch TV again! It took 2.5 weeks to complete this which was long, but I understand that they had a full schedule when I made the service appt. I would recommend Buybest and their Geek Squad Protection Plans. The technicians were nice and helpful, the representative was kind and resourceful, and the Geek Squad delivery was quick. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased to cover any future issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet, so can't really say how it works. Glad to not have any issues requiring the extra protection. 5 stars for ease of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy a tv I always make sure I get the 5 yr warranty. It always comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. For less than $5 a month, I have Geek Squad service protection. Piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both tvs and Sony sound bars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my products worked very good my sound bar both tvs work just excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Immediate response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very assuring knowing that if anything happens with my purchases I have a team of courteous professionals that very knowledgeable about the products standing behind me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having. Your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for my purchase. Having the reassurance that your purchase has protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this for my camera body

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super handy if you are spending big dollars on an item and want it protected.

    I would recommend this to a friend