Customer Ratings & Reviews

Very good value. For less than $5 a month, I have Geek Squad service protection. Piece of mind

I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.

I love all my products worked very good my sound bar both tvs work just excellent

It’s very assuring knowing that if anything happens with my purchases I have a team of courteous professionals that very knowledgeable about the products standing behind me.

Peace of mind for my purchase. Having the reassurance that your purchase has protection

Super handy if you are spending big dollars on an item and want it protected.

I hope to never need this service, but if I do, it is nice to know that I don't have to haul the TV in for service, it will be repaired in my own home!

Thorough, knowledgeable and just good guys. Highly recommend this service. Worth every penny.

Best warranty for an oled tv period full stop Best buy geek squad warranty is the only warranty that explicitly states it covers burn in nuff said...

Great service. Had an extended warranty for my tv and had to use it. The process was easy to take care of the problem. They replaced my old tv and installed the new one . They took away the old tv, cleaned up after installing the new tv and were very professional . I would strongly recommend purchasing an extended warranty. I was very happy with the process and the prompt service.

Every person I have encounter with the Geek Squad has been extremely polite , knowledgable

Great value for just straight tv watching. Closed caption is big enough to easily to read. Picture quality is good.

The prices is right! When I request service this worth the price I paid.

Good quality. Vibrant colors. Beyond my expectation. Delivery service is really excellent.

The agents were fast and efficient and connected everything for completion!

The agents mounted my TV and connected it to all my devices

I am so grateful that I got this 5-year Best Buy geek squad because my TV started faltering after about 4 and 1/2 years and I called Best Buy and they replaced it immediately with a better TV

We got the 5 year warranty on an out of the box TV and so well worth it .. TV had a bad cooling fan when we first turned it on so we took it to Geek Squad and they sent it to Samsung and they replaced the Motherboard .. the TV looks and is amazing

They helped me replace a damaged tv and were very easy and efficient to work with.

Haven't had to use it yet, but have never had an issue with warranty plans from Best Buy!