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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30415 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 712 Showing 14,221-14,240 of 30,415 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy put tv where i told him.good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squad a lot, no matter where we are in the U.S. if we have a problem we can go to get it serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy anything over $250 without this awesome protection plan from geek squad. Totally recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when offered. Geek squad is always worth it. I love the flexibility of this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did the installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best TV ever but now I have a new TV this one is much better thankyou

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price, gives you that felling your are covered no matter what happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swear by the coverage!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in hopes that I would never have to use it. So far, I haven't. I'll keep you posted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what im reviewing is this fir a tv…………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is a great peace of mind. I bought a high end tv and didn’t want to gamble having issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very nice to me when calling in. I had lot of questions and they answered and fixed my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty plans can save you tons of money from Best Buy or any other store just check details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend installed and mounted the tv. It working pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new tv on black Friday and got a 5 year protection plan with it for only $60. It's hard to pass up a protection plan that breaks done to a $1 a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting protection. TVs can get a power surge or panel can mess up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 5 year warrenty for our Protection of our products in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad hooked me up fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and hooked it up to my cable and made it so easy for me!! I'm so thankful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number one support service for your purchases around. Thank you Geeks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy of an consideration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have them installed my 50” TV on my exterior wall on my patio. Had to drill through stucco & brick. Great service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible customer service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have you just never know when you might need it. I have already had to replaced my kids tablets.

    I would recommend this to a friend