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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 739 Showing 14,761-14,780 of 30,417 reviews
  • Rated 5 out of 5 stars

    Geek Squad had great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squaddid a great job to help with an issue with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the peace of mind on Geek Squad and to have the understanding of problems that might occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the tv we got my mom. It was easy to install and the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point never going with anyone else thanks GS!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is a must purchase item things happen when i had an accident they fixed it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to have if needed. I hope i never need it and if i do, it will be great to have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always there when you need them, great job and keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is doing good so far I'm sure they'll help me if anything ever happens. They always have before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and hope I never have to but knowing that if I do I’m covered is a good feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that you have insurance in case your electronic produce goes hay wire. Glad Bestbuy offers this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just buy one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never if your product will just randomly fail on you. just buy the warranty to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on high end products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend on any purchase over $500. We used this on our TV last month and they were great about replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to use the Geek Squad. I'm glad to have had the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good that I got the protection plan for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is gawd!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with replacing and questions replacements are fast and easy will always have geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a Geek squad protection on our computers and have been very pleased with no viruses or issues since we started using the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and knowledgeable and super informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, answered all my questions and were not in a big hurry to finish the install to leave. Very helpful and were persistent in doing a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 IN FOR LIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ... I bought 3 of these and they work excellent !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still on hold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to utilize this Geek Squad coverage yet, thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind . I always purchase the warranty’s for all my electronics .

    I would recommend this to a friend