Customer Ratings & Reviews

Overall, I am very satisfied with the 5-Year Standard Geek Squad Protection plan. It provides excellent coverage, convenient service options, and peace of mind knowing that my device is protected for an extended period. I would highly recommend it to anyone looking to safeguard their electronics investment.

The agents helped me in setting up the TV! It was my first time. Im very appreciative!

Please listen to the BestBuy sales person when they talk to of this amazing plan, I had at first immediately shut him down and didn’t let him explain, I was wrong and should of been open and heard him out. When I got home and my order had to be changed because of availability and pricing, I found a great deal for Geek squad included in the add on suggestions so I added into the cart to see what it would do. I was in desperate and FAST need of replacing broken down kitchen appliances in a nee to me home because within a year I had no working fridge or oven Holy moly! I saved so much more on installation and haul away then I did on the geek squad plan itself! And 4 months later when my garbage disposal ALSO died, I used the plan to have that delivered and installed! And I still have 7 months left on my plan! Thank you BestBuy for such a great service

Excellent with delivery, set up. Friendly and courteous.

My TV I purchased gave me fateful service for five years. I was one month away from my BB protection plan expiring when I began to experience dead pixels across half of the TV's screen. I contacted Geek Squad by phone and they coordinated to have a new TV sent out ASAP. Received the new unit within five days. And they hauled the old one away for me too. As long as this new TV lasts me another five years, I'll be set!

It was very easy to replace the TV when it broke. I recommend buying the warranties because they are really worth it.

I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. A lot of thought and effort went into its design and functionality.

Geek Squad is always good to have if ever needed. I've hadn't had to use this at all. I have for 5 years. It wasn't expensive either.

Other stores would offer warranty but for $100 and some change we got the 5 year warranty couldn't resist a offer like that

We've replaced 2 TV's with the warranties through geek squad, both times they've made the process an absolute breeze! If your on the fence about getting the warranty, get it! It pays for itself and takes the stress out of any repair!

Stunning visuals, deep blacks, and vibrant colors make this TV a must-have. Thin design, smart features, and excellent picture quality elevate any viewing experience. Highly recommended!

For all my tvs over 40 inches, I always invest in a warranty. So far the warranty has been a life saver. I love the fact that Geek squad will repair tv 40 inches and over in home. They will 1st troubleshoot with you. If problem still persist. They will order parts to your home. They will come and work on tv at home. If they can't fix tv, they will offer you another tv. If tv is not available, they will upgrade you to next available one.

I normally stay away from the additional protection services on any products I purchase, but this one really saved my butt. I bought a floor model of a large screen high definition TV. Over time, I noticed thick lines on the screen and discoloration. It was most noticeable when there wasn't much action on the screen and if large areas pf solid colors were displayed. As it turned out, the LED screen was showing remnants of the demo mode screens that would run constantly in the store. The protection plan allowed me to get %100 of my purchase price back, providing it was spent at Best Buy. I ended up getting a new 55" TV.

I don’t used yet but u think this is necessary, just in case.

Got for my TV and haven’t had to use it but it is nice to have peace of mind that if something goes wrong it will be covered

Geek Squad at best buy are the best tech and delivery services available. They handled my new purchase and return with the upmost professional precision. I will highly recommend and will continue to use their geek squad services. Thanks Geek Squad!!

I luckily have not had to use this but I always purchase it for peace of mind and it works. Often they forget to ask me if I want to add the protection when that happens I ask them for it.

Very convenient. Gives you piece of mind. It’s a good investment.

It was a bit rough I was passed off a few times and given someone cell phone to contact for repair/replacement.

I always get protection on that items that I purchased because you never know what may happen.