Customer Ratings & Reviews

A very experienced technician diagnosed my TVs issues and determined I was eligible for a replacement under Geek Squad warranty. I am very happy with the new TV and the service provided. Best protection plan from any retailer I’ve experienced.

I have not needed the geek squad for this purchase and hopefully I wont but i have in the past and it was helpful.

New tv for family but it need more big size tv morw 72 should it next time thank you enjoy my new account with Best Buy

The agents brought it in but I didn’t have them mount it

Great protection plan specially for TVs as it covers everything

Love this product. It works great in its location. It he ease of use is wonderful.

Was recommended 5 year or 1 year warranty i chose 5

They treat me very well and has the patience to do it, excellent service..

Excellent service and coverage. Always available to facilitate the claims process.

I have it use them but I hope they have a great customer service.

I used for my Sony Bravia, when I reached to Greek Squad team then helped me with correct directions and get it replaced as tv got water drops and lines on screen..

This is by far one of the best warranties we have ever purchased. It's even better than a home warranty product! It covers just about any electronics which you may own, they come on time when you schedule an appointment, fix what needs to be fixed, and cart away any electronics you no longer need, or want. one of the BEST BUYS ever!!!

Geek Squad is also there to help and assist you with anything you need for any device

Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

Very affordable accidental insurance for the tv I purchased.

I’ve been getting service plans with Best Buy since the PS2 days. Never once has one not come in handy. They’re a must for me with high end purchases.

So I've had this since 2021 now. Absolutely NO issues at all. I liked it so much that I sent one to my brother in Texas! It has EVERYTHING you need in a coffee maker: hot water dispenser, frother, pod ability, filter for ground beans ability and most importantly, my 81 year old technology challenged mother can use it with ease!

greattttttttttttttttttttttttttttttttttttttttttttttttttt

I will recommend this brand, because is a good material

Had 2 tvs replaced by Best Buy and had no problems with them! I always buy it on all my tvs! About to buy another tv from Best Buy and the service plan! Only people I buy from!