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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30167 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 30,167 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great confidence in knowing that this will be protected for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denise was very professional and knoedgeable about the claims process and made it very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with my return of my tv due to a crack in the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but it was a great price for $99 added to tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy warranty on electronic. Doing so will give you peace in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and polite would definitely do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase so much. They are easy to work with and they help so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money, you wont regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost to have the security. Great to know you have the extra support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I called to have a service done on my TV that I got from Best Buy. They were quick to respond to my request, but how my TV wasn't able to be fix they helped me find a replacement one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup incase it breaks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a bad value for protecting your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need the service, but it’s a good idea to purchase this warranty. Without a warranty; it would be cheaper to purchase another TV, rather than pay repair costs. And I was impressed when reading threw the details, that for TVs over 40 inches, they do in home service at no charge. Sounds great- and worth the purchase for the peace of mind. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in another country

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Delivery and set up plus removed old set. Knowable technical support and helpful staff. Only complaint is you are on hold for 10-15 to get a Customer service representative and then another 20 minutes to take to Geek Squad which is in an other country like Gatamala. What can we not talk to store?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's protection service for my TV has been a game-changer. Their professional setup, knowledgeable customer support, and comprehensive coverage have exceeded my expectations. I now have peace of mind knowing my investment is protected. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and the picture quality is great. It was easy to setup in less than 15 minutes. I would definitely recommend this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8t back up incase anything breaks smart to be sure to have it protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope to never have to use them for no reason to to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy protection plan, which I've used for lower-cost items like hearing aids and smart watches. I hope it works and is just as excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt comfortable purchasing the protection with my TV even though I haven't had to use it yet. I have used the Geek Squad for my computer in the past and they were very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth delivery. Very friendly installation. 10/10

    I would recommend this to a friend