Customer Ratings & Reviews

We recently upgraded our tech support but have used Geek Squad for years with great success. They have by chat, phone and in store walked me through issues, questions, information searches and purchases. Having that kind of support any time of day or night keeps all our techno gizmos running at home since I have limited knowledge. I have never had a technician seem impatient or rushed.

I really like my TV it looks very nice it meets all my expectations it is just excellent

NA did not use Geek Squad this time around. Sorry.

Very helpful great service excellent protection plan!

Good option if you need to use the service to service electronics

Friendly customer service took care of my problem very quickly

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

The children mounted my television it’s so easy to do

Worth every penny to protect your purchase when getting a new OLED TV.

Great service helped wirh my return and loaded my tv in my car

I got it for a 5 year extended warranty, I feel more protected

Hope not to use it, but its good to know it is there.

Essential purchase for high end electronics. A MUST buy.

very helpful overall. they knew there business and explained to me what i needed.

Havent had to use it. Hopefully I never do. Its good to have some protection for mass produced chromebooks that your kid has to have for school

I loved it, it’s one of the best stores I have had smooth purchases

Purchased a new TV didn’t want the headache I recall the difficulty we had putting the other TV above the fireplace so I opted in for the geek squad protection and installation so very handy it was nice as they took the TV off the wall and put the new one up And set it up it was great well worth what I paid for it no it’s covered so on those dog toys go flying TV is covered

Love that this came with my purchase! Makes me feel secure with the product

The Geek squad was great from start to finish. Processed my warranty tv replacement and reinstalled when promised. No complaints, loved the convenience. Thank you.

Its a great service and i would do it again but my needs have changed.